Grooming Standards

All shoes are to be rubber soled to reduce slipping and noise in the resort.
Appropriate shoes as determined by your department are to be purchased prior to the commencement of employment, and at the employees own cost. Employee’s should refer to the “Shoe Requirements” form (to determine the correct shoes and socks (if applicable) for them.
Shoes are to be clean and polished regularly.
It is important that the condition of your shoes is maintained i.e. no broken soles or holes, due to occupational health and safety requirements.

Employees will be asked to sign for all uniform pieces and they are responsible for returning all items washed to Valet upon termination of employment. Uniforms must be returned in the same condition, taking into account fair, wear and tear, as they were supplied otherwise charges will apply.
Uniforms are your responsibility to ensure they are clean and freshly pressed when reporting for duty. An iron is provided in the staff amenities if required.
If your uniform is worn or torn, please return the uniform to Valet for repair or reissue.
When travelling to and from work and on breaks outside of the resort, ensure your appearance standards are maintained as per the on duty standards. Uniforms are not to be worn socially outside the resort unless on company business. The wearing of uniforms at licensed premises is strictly forbidden with the exception of staff representing the resort at pre-approved industry events.
Uniforms that are lost will be the employee’s responsibility.

One visible silver or gold chain with no pendants or charms attached is permitted. The only exceptions will be the wearing of a religious symbol on the condition that it is plain silver or gold and no larger than 2cm or a single pearl (in consideration of our unique location) that is also no larger than 1 cm.
No leather or beaded wrist bands or necklaces are permitted whatsoever.
One visible gold / silver conservative bangle or bracelet with no pendants or charms attached is permitted.
Conservative watch face and band (gold, silver, black, white or beige is considered conservative). Bright colours, sparkles, cartoon faces and the like are not acceptable. Anything that could be considered as costume jewellery is not permitted.
No visible body piercing other than one conservative earring per ear (small plain gold, silver or pearl stud).
No other facial piercing or jewellery is permitted including nose, eyebrow, tongue or other facial piercing whilst on duty or in uniform.
A maximum of three (3) finger rings for both hands (i.e. two rings on one hand and one ring on the other) are permitted. The rings are to appear conservative. Plain gold and silver bands with unobtrusive gems such as diamonds and pearls are fine. Dress rings or costume pieces particularly those that are large are prohibited.
For safety reasons management reserves the right to ask staff to remove jewellery when it’s deemed unsafe during the operation of certain machinery.

Only conservative hair styles, including colours and accessories are permitted. No lurid or multi coloured hair colours, mohawks, dreadlocks or partly shaven hair is permitted. Hair accessories must be plain (black, brown or beige) and closely blend with hair colour. No bright coloured hair accessories including bands, hair ties, clips, slides or flowers are permitted.
All staff with hair longer than shoulder length is to be tied back, off the face and away from the front of shoulders in a neat and conservative style. A neat ponytail or bun is preferable.
Food Handlers with long hair should use the hair nets or worn within a cap provided by the Resort.
A neat and severely trimmed beard is acceptable, provided it is grown on a leave period or prior to the commencement of employment. This must be kept neat or you will be asked to shave.
Facial stubble is not acceptable.

All employees are to wear a name badge provided on the left hand side directly above the resort logo.
The name badge remains the property of the resort.
The badge is not to be defaced in any way.
If the badge is lost or misplaced, please report to Human Resources immediately.

Visible tattoos are not permitted and must be appropriately covered with a skin tone bandage at all times.
Sunglasses and prescription glasses must be a conservative style (ie black or brown rimmed or silver or gold metal frames). Multi coloured, patterned or bright coloured glasses are not acceptable.
Conservative use of make up is required.
Only clear or french nail polish is permitted except for Food and Beverage staff who may not wear nail polish at all.
Fingernails should be kept clean and cut.
Due to allergies, strong perfume/after shave is not permitted. A conservative approach to this is required.
Due to the hot and humid conditions experienced in Broome it is particularly important to be mindful of good hygiene including the use of deodorant.
Management within “Chahoya” can exercise reasonable discretion in the hair styles (including use of hair accessories) and make-up worn by staff working in this department.